Refund policy

Ordering and Payment

  • Order Acceptance: Orders are offers to purchase; we may accept or decline any order.
  • Payment: Payment must be made in full at the time of ordering. We accept [list payment methods].
  • Taxes: You are responsible for all applicable taxes, duties, and fees.

Shipping and Delivery

  • Adult Signature Required: Deliveries require a 21+ adult signature. No delivery to P.O. boxes.
  • Restricted Locations: We cannot ship to prohibited regions. Please check your local laws.
  • Delivery Timeline: Estimated delivery times are not guaranteed.
  • Risk of Loss: Risk passes to you upon carrier handoff.

Contact Information

Entire Agreement

These Terms, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Jay's Cigar.