Terms and Conditions

By accessing and using Jay's Cigar website ("the Site"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

The website for Jay's Cigar Shop is www.jaycigar.com.

Age Verification

You must be 21 or older to buy from Jay's Cigar Shop. Before checkout, every buyer must pass an age check by AgeChecker.Net, an independent age verification service that matches your name, address and date of birth against commercially available identity records. Orders that cannot be verified as 21+ are cancelled and refunded. The age verification form is separate from the payment form, and the information you enter in it is used only to verify your age. Online orders ship only to Massachusetts addresses by UPS Adult Signature Required; a person 21 or older must show a valid government photo ID at delivery. In-store pickup requires a valid government photo ID showing you are 21 or older.

Legal Restrictions

We sell and ship only to buyers in Massachusetts.

Tobacco Sales

We sell premium cigars and smoking accessories online. We do not sell cigarettes, roll-your-own tobacco, smokeless tobacco or electronic nicotine delivery systems (vapes) online; those products are covered by the federal PACT Act. We ship only within Massachusetts and follow Massachusetts tobacco law, including 105 CMR 665.000 and 940 CMR 21.00.

Product Information and Availability

  • Accuracy: We strive to provide accurate product descriptions, but do not warrant that all details are error-free or current.
  • Availability: All products are subject to stock and may be limited, discontinued, or refused at our discretion.
  • Pricing: Prices may change without notice. The checkout price is the final price at purchase.

Ordering and Payment

  • Order Acceptance: Orders are offers to purchase; we may accept or decline any order.
  • Payment: Payment must be made in full at the time of ordering. We accept the payment methods shown at checkout.
  • Taxes: You are responsible for all applicable taxes, duties, and fees.

Shipping and Delivery

  • Shipping Area: We ship only to Massachusetts street addresses, by UPS Adult Signature Required. A person 21 or older must show a valid government photo ID at delivery. No P.O. boxes. Orders to other states are cancelled and refunded. In-store pickup at 207 North Street, Salem, MA requires a valid government photo ID showing you are 21 or older.
  • Adult Signature Required: Deliveries require a 21+ adult signature. No delivery to P.O. boxes.
  • Restricted Locations: We ship only within Massachusetts. We do not ship to other states or countries.
  • Delivery Timeline: Estimated delivery times are not guaranteed.
  • Risk of Loss: Risk passes to you upon carrier handoff.

Prohibited Uses

You agree not to use our website or services to:

  • Violate any applicable laws or regulations
  • Purchase products for resale without authorization
  • Provide false information or misrepresent your identity
  • Circumvent age verification systems
  • Use automated systems to access the website
  • Engage in harmful activity affecting systems or users

Intellectual Property

All content, including text, graphics, logos, images, and software, is the property of Jay's Cigar Shop or licensors and is protected by intellectual property laws. Reproduction or distribution requires written permission.

User Accounts

  • You are responsible for account security
  • Provide accurate, current information
  • Do not share credentials
  • We may suspend/terminate accounts violating these terms

Disclaimers and Limitations

  • Health Warnings: Tobacco products are harmful and may cause severe health issues. Use is at your own risk.
  • Website Availability: We do not guarantee uninterrupted access.
  • Limitation of Liability: We are not liable for indirect, incidental, or consequential damages.
  • Warranty Disclaimer: Products are provided “as is” unless required by law.

Indemnification

You agree to indemnify and hold harmless Jay's Cigar Shop, its owners, employees, and agents from claims or expenses arising from violations of these terms or misuse of our products or services.

Privacy and Data Protection

Your privacy is important. Please review our Privacy Policy for details.

Dispute Resolution

Governing Law: These terms are governed by the laws of the Commonwealth of Massachusetts. Jurisdiction: Disputes will be resolved in the state courts located in Essex County, Massachusetts.

Modifications

We may update these Terms at any time. Continued use after changes indicates acceptance.

Severability

If any provision is found unenforceable, the remaining terms remain valid.

Contact Information

Entire Agreement

These Terms, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Jay's Cigar Shop.